Dear Valued Customer,
Thank you for choosing our products! When browsing our store, you may notice items labeled as FBA (Fulfillment by Amazon) or FBM (Fulfillment by Merchant). These two fulfillment methods differ in terms of delivery speed, customer service, and operational processes.
We hope this guide will help clarify these differences and answer common questions you may have while shopping with us. When you need further assistance, please don’t hesitate to contact our support team.
FBA Orders(Fulfillment by Amazon)
Amazon is responsible for the whole process: Seller store the products in Amazon warehouses in advance, and Amazon completes the sorting, packaging, delivery and after-sales service.
Exclusive for Prime members: Most FBA products support Prime free next-day delivery/next-day delivery (depending on the actual label).
Worry-free after-sales: For delivery, return/exchange issues, please contact Amazon customer service for priority resolution
FBM(Fulfillment by Merchant)
Independent Logistics Control
Products are directly dispatched from the seller’s dedicated warehouses, ensuring full-process quality management from packaging to final-mile delivery.
The shipping time for standard orders is 10-15 working days, and the shipping time for expedited orders is 3-5 working days. The specific time may vary depending on the actual situation.
End-to-End Issue Resolution
Experience streamlined post-purchase support with direct seller accountability for delivery coordination, return authorizations, and exchange facilitation.
How to Identify FBA/FBM Orders?
1.Product page label
The above shows FBA orders.
The above shows FBM orders.
2.Delivery time comparison
FBA orders typically have faster delivery times and will also show the specific Prime delivery date.
FBM orders generally have longer shipping times compared to FBA.
3.Order details inquiry
After placing an order, you can check the logistics responsible party in ‘My Orders’